Sales Team Member
Company: Michaels
Location: Lawrence
Posted on: June 15, 2022
Job Description:
Store - LAWRENCE, KSWe're here for the Makers! Come be a part of
the team where innovation and teamwork come together to support the
most exciting missions in the world!
Michaels is an Equal Opportunity Employer. We are here for all Team
Members and all Makers to create, innovate and be better together.
To review a comprehensive list of benefits, please visit
CO, CT and NYC only -To review pay ranges for the position you are
applying for, please visit
Help customers shop our store and be able to find what they're
looking for. Maintain store recovery standards to deliver our Brand
Promises. Prevent shrink with great service. Deliver friendly
customer service.
Major Activities
- Adhere to Standard Operating Procedures (SOP's) and Company
programs to ensure compliance to applicable laws and requirements;
execute Company policies and standards
- Provide a fast and friendly check out experience; execute cash
handling to standards
- Engage customers on benefits of Rewards program and complete
enrollments
- Educate customer on Voice of Customer (VOC) survey
- Merchandise recovery and maintenance
- Support the merchandise return / go back process and general
store recovery
- Acknowledge customers, help locate product and provide
solutions
- Participate in the truck un-load and stocking processes to
ensure truck standards are followed and completed within
budget
- Support shrink and safety programs
- Assist with Omni channel processes
- execute a well merchandised and in stock store
- Interacts with others in an accepting and respectful manner;
remains positive and respectful, even in difficult situations;
promotes commitment to the organization's vision and values;
projects a positive image and serves as a role model for
others
- help customers shop and find what they are looking for
- Cross trained in Custom Framing selling and production -
Other duties as assigned
Preferred Type of experience the job requires
- Retail and/or customer service experience preferred
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching and
stretching
- Lifting heavy boxes and accessing high shelves by ladder or
similar equipment
- If you need help performing these functions of your job, please
contact supervisor so that we may engage in the interactive process
with you and find a reasonable accommodation
Work Environment
- Public retail store setting taking care of our customers; all
public areas are climate controlled; some stock rooms may not be
climate controlled; some outdoor work if assigned to retrieve
shopping carts or while unloading trucks; Frame shop contains glass
cutter and heat press; work hours include nights, weekends and
early mornings
Applicants in the U.S. must satisfy federal, state, and local legal
requirements of the job.
Keywords: Michaels, Lawrence , Sales Team Member, Sales , Lawrence, Kansas
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