FT Customer Service Agent - Work From Home

Company: Northern Tool + Equipment
Location: Lawrence
Posted on: January 9, 2022

Job Description:

[Call Center / Remote] - Anywhere in U.S. / Competitive Pay / Benefits (Health-Dental-Vision-PTO-401k) / Equipment Provided / Employee Discount - As a Customer Service Agent you'll: Answer 60-80 incoming interactions (phone, email, chat) per day and identify the type of assistance the customer requires and provide resolution; Seek support from resources in the Transportation, Drop Ship, Order Verification and Technical Support teams to provide up to date information to increase customer satisfaction; Maintain accurate customer records by updating the information in the ERP system of record...Hiring Fast > >

Keywords: Northern Tool + Equipment, Lawrence , FT Customer Service Agent - Work From Home, Sales , Lawrence, Kansas

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