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Personal Banker II Utility

Company: Commerce Bank
Location: Lees Summit
Posted on: November 20, 2019

Job Description:

26526 Personal Banker II Utility - Lee's Summit (Open)Job Category:Grade 05----------------------------------------------------------------------Location: 301 SE 291 Hwy, Lee's Summit, Missouri 64063----------------------------------------------------------------------

Job Expectations:How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a "Super Community" bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers' needs!

About This Job

Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you'll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. You'll be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills, and contributions. If this sounds like a fit for you, we're looking for a new Personal Banker to join our team at our Lee's Summit location.

Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long lasting relationships with not only your customers, but with your co-workers and other lines of business within Commerce. As a Personal Banker, your goal is to uncover the financial needs of each customer and educate them on solutions to address those needs.

Essential Functions

As a Personal Banker Utility, you'll:

--- Be required to travel and work at various branches with varying starting and ending times

based on the needs of the branches in the assigned region (other than base location).

--- Receive the tools, resources, and training you need to be successful.

--- Educate customers on a variety of retail products and digital solutions that enhance the

customer experience.

--- Ensure financial transactions are completed accurately and efficiently, while complying with

all policies, procedures, and regulatory requirements.

--- Actively listen to our customers so you can make appropriate recommendations that match

their needs.

--- Establish relationships with internal departments and refer customers to bank specialists

when complex financial needs are identified.

--- Interact with customers both in person and through proactive phone calls to ensure we are

meeting their financial needs.

Work Schedule



  • Full Time, 40 hours per week.
  • Flexible/Various work schedule Monday - Saturday.


    Knowledge, Skills, & Abilities

    --- Outstanding interpersonal skills with the ability to quickly connect with customers.

    --- Excellent customer service skills.

    --- Great communication skills - verbally, in writing, and how you personally present yourself.

    --- High attention to detail and accuracy.

    --- Strong PC skills.

    --- Effective organizational skills.

    --- Ability to work most Saturdays.

    Education/Experience



    • Required:



    • High School Diploma or Equivalent.
    • Experience working in an environment with individual and team goals.

    • Preferred:



    • One or more years of experience in a sales position, preferably in the financial services


      industry.

      For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you'll be asked to authorize that report.

      For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you'll be asked to authorize our review of that record and maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements.

      Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education. As a Personal Banker II you will also subject to National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. Incumbents in this position will be required to register and ongoing employment is contingent upon meeting all requirements.Time Type:Full time

Keywords: Commerce Bank, Lawrence , Personal Banker II Utility, Other , Lees Summit, Kansas

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