Coordinator, Campus/South
Company: Truity Federal Credit Union
Location: Lawrence
Posted on: August 3, 2022
Job Description:
Job DescriptionJOB SUMMARYThis position assists members with
financial transactions providing reliable, courteous, and prompt
member service and assists branch employees providing support,
encouragement, and backup to ensure exceptional member service is
provided. ESSENTIAL FUNCTIONSMay include any and/or all of the
following:
- Assist the departmental manager in developing effective
employees through training, coaching, evaluating, motivating, and
goal-setting.
- Actively listen and respond to member inquiries, suggestions,
requests, and concerns.
- Perform research concerning member inquiries.
- Originate, evaluate, authorize approval, process and disburse
consumer loans within authority.
- Review staff meeting agenda items with staff not in attendance
at meetings.
- Assist Teller Services employees with balancing, inquiries,
research, and other functions and tasks as needed.
- Process paying and receiving transactions for Credit Union
members.
- Successfully complete all applicable compliance training and
testing.
- Perform vault attendant duties, as assigned.
- Assist with balancing ATMs and CDMs.
- Assist as directed with scheduling of employees to assure
appropriate coverage.
- Assist with preparation and distribution of department specific
reports.
- Perform other duties and responsibilities as
assigned.KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL
CHARACTERISTICS
- Knowledge of:
-
- Modern office equipment
- Technology and various software programs including Symitar
- Credit Union products and services
- Paying and receiving functions including policies, practices,
and standards
- Ability to:
-
- Read and interpret a variety of instructions furnished in
written, oral, diagram, and schedule form
- Organize and prioritize in order to meet deadlines
- Solve practical problems and deal with variables in
situations
- Self direct with the initiative and drive necessary to activate
a project from conception through completion
- Write reports and correspondence and to speak effectively
before members and employees
- Effectively assist manager in developing, motivating, guiding,
and evaluating staff
- Skill in:
-
- Excellent communication and interpersonal skills to effectively
work with members and co-employees
- Making effective and timely decisions
- Typing and personal computerQUALIFICATIONSCritical Development
Experiences:Pursue opportunities for professional growth and
development through training, education and self-studySuccessfully
complete all applicable compliance training and testing Education
and experience equivalent to:Three to five years of similar or
related experience, including preparatory experience.A high school
degree or equivalent REQUIREMENTSRegular attendance and timeliness
are essential functions of this position. While performing this
job, the employee is regularly required to sit or stand for a
significant period of time and perform functions that require
manual dexterity. The employee must occasionally reach above or
below normal body position, stoop or bend, and carry, lift or move
objects weighing up to 25 pounds. A normal range of hearing,
vision, and speech are required to effectively work with
co-employees and members. REGULATORY COMPLIANCE & CONFIDENTIALITY
Follows regulatory and policy compliance requirements, which
include those efforts in compliance with Bank Secrecy Act (BSA),
Office of Foreign Asset Control (OFAC) and Anti-Money Laundering
(AML) Regulations, Identity Theft Red Flags and other compliance
related Policies. This position also requires maintaining
confidentiality with regard to non-public information about our
members and the Credit Union.This job description should not be
interpreted as all inclusive. It is intended to identify the
duties, responsibilities and requirements of this job. Incumbents
may be requested to perform job-related responsibilities and tasks
other than those stated in this description. Any physical demand of
essential function or requirement of this position will be
evaluated as necessary should an incumbent/applicant be unable to
perform the function or requirement due to a disability as defined
by the Americans with Disabilities Act (ADA). Reasonable
accommodation for the specific disability will be made for the
incumbent/applicant when possible.
Keywords: Truity Federal Credit Union, Lawrence , Coordinator, Campus/South, Other , Lawrence, Kansas
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