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POOL - Edwards Campus Welcome Center Customer Svc Assoc.-Stdnt Hrly

Company: University of Kansas
Location: Lawrence
Posted on: May 6, 2021

Job Description:

Job Description
The Welcome Center Customer Service Associate plays a critical role in student success by assisting students in the areas of: KU ID, Library books, immunizations, study room scheduling, appointment scheduling, monitoring check-in system, data entry, answering phones, monitoring help tickets, website chat, tours and assisting students via online and in-person. Also, this position assists faculty and staff as needed to support the Welcome Center's mission.
Required Qualifications

  • One year experience in Microsoft Office Suite products.
  • Commitment to high quality customer service as evidenced by application materials.
  • Enrolled in at least 6 credit hours within a KU Edwards academic program.

    Only students who are eligible for Federal Work Study through KU Financial Aid should apply.
    Position Requirements
    Work hours are a minimum of 10-20 hours per week.
    Evening, weekend and summer hours.
    Preferred Qualifications

    • Familiar with KU Edwards Welcome Center processes.
    • Experience in a customer service position.
    • Experience multitasking / executing multiple projects simultaneously.
    • Eligible for Federal Work Study through KU Financial Aid..

Keywords: University of Kansas, Lawrence , POOL - Edwards Campus Welcome Center Customer Svc Assoc.-Stdnt Hrly, Other , Lawrence, Kansas

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