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Key Carrier Coordinator

Company: TJX
Location: Lawrence
Posted on: May 3, 2021

Job Description:

Key Carrier Coordinator Brand: HomeGoods Location: Lawrence, KS, US Employment Type: Full-Time Employment Status: Regular Functional Area: Stores Solita discovered ADVENTURE working at TJX. Every day at our stores feels like a new adventure to Solita and she says thats what makes her work so exciting. The challenges, problem-solving and constant variety are just some of the things that youll discover working with us too!What youll discover Eligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your developmentMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat youll do Its safe to say, theres no shortage of variety in what we do. Here are some key responsibilities of the role:Assists in the planning, coordinating and executing movement of merchandise from the backroom to the sales floor, maintaining merchandise presentation standards.Supports merchandise presentation training of the sales floor Associates as requiredParticipate in Daily Store walk through to develop merchandise presentation tasks and priorities for the day and week in collaboration with Manager on Duty.Participate in the planning of who will complete merchandise presentation tasks in collaboration with Manager on Duty, leveraging the scheduled Associates and their strengths.Create inspirational features in areas: Power Aisles, End Caps, FOS and High profile visual areas; i.e. Furniture and Big ticket, based on findings and plan from Daily store walk through. MOD delegates remainder of identified tasks to Associates.Create a store environment that maximizes sales through inspirational features, power aisles and big ticket areas.Partner with store team and Store Operations Merchandise Presentation to ensure clear understanding and execution of national presentation strategyDrive fashion/trend, season, brand and value through features.Create inspiration through frequent feature changes in order to provide customers with a fresh new look every day.Evaluate presentation standards to identify opportunities and challenges on the sales floor.Support flow of merchandise from backroom to ensure merchandise is placed on sales floor according to merchandising standards.What youll need To begin your career with us, youll have:Education; post-secondary certification in Visual Presentation, Home Decoration/Design or related fields (i.e. Fashion).Experience; 1-3 years in visual presentation in retail environment.Knowledge of retail operations including an understanding of fashion trends, seasonal events, inventory levels and business acumen.Strong knowledge and passion for interior design/home decorating within a store environment.Strong knowledge of all merchandise presentation standards and proven ability to build impactful features and create an inspirational store environment.Stimulates total store merchandise presentation vision in collaboration with management team; based on inventory, trends, season, customer need and retail industry.Ability to identify and articulate store presentation vision and influence others.Excellent customer service, communication (verbal and written) and time management skillsJob Summary:The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends.Responsibilities:Role models exceptional customer serviceCreates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityActs as Manager on Duty in adherence with company policy and procedureEnsures store team executes tasks and daily activities in accordance with store plan; reprioritizes as neededAddresses immediate customer service issues and provides appropriate coaching to AssociatesExercises discretion regarding customer service policies in order to satisfy customersMaintains proper Associate coverage in service areas for a positive customer experienceEnsures Associates adhere to all operational proceduresEnsures opening/closing procedures are executed in accordance with company guidelinesCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updatesProvides and accepts ongoing recognition and constructive feedbackProvides continuous feedback, recognition and coaching to AssociatesPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programs during customer interactionsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and supports maintenance of a risk-free environmentPerforms other duties as assignedRequirements:Open availability, including nights and weekendsFlexible schedule to support business needsTeam player, working effectively with peers and supervisors to accomplish tasksAbility to respond appropriately to changes in direction or unexpected situationsKnowledge of company standard software, systems, and proceduresKnowledge of merchandise flow in storesSolid problem solving skillsAbility to effectively coach, delegate, and follow-up on multiple people/tasksWorks effectively with peers and supervisors to accomplish tasksAbility to act quickly under challenging circumstancesCapable of handling multiple tasks at one timeStrong organizational skills with attention to detailStrong communication skills.One year retail and 6 months of leadership experienceEvery day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, youll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different? Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. For additional assistance please email

Keywords: TJX, Lawrence , Key Carrier Coordinator, Other , Lawrence, Kansas

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