Supervisor, Technical Business Analysis - Education
Company: Public Consulting Group
Location: Topeka
Posted on: May 4, 2024
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Job Description:
Overview
Public Consulting Group LLC (PCG) is a leading public sector
solutions implementation and operations improvement firm that
partners with health, education, and human services agencies to
improve lives. Founded in 1986, PCG employs approximately 2,000
professionals throughout the U.S.-all committed to delivering
solutions that change lives for the better. The firm is a member of
a family of companies with experience in all 50 states, and clients
in six Canadian provinces and Europe. PCG offers clients a
multidisciplinary approach to meet challenges, pursue
opportunities, and serve constituents across the public sector. To
learn more, visit www.publicconsultinggroup.com .
Responsibilities
Duties and Responsibilities:
Supervises and/or leads the work of other technical business
analysts; including assignment of tasks, evaluation of performance,
training, coaching, and ongoing career development.
Creates requirements-gathering documents to identify business and
user needs.
Creates functional specifications (as well as any other
documentation needed) to clearly denote scope and requirements to
development and QA teams.
Creates wireframes or prototypes using Axure RP, or related
tools.
Gathers and adapts business requirement feedback from key
stakeholders for new development (ex. Project teams, other COE
teams).
Coordinates with developers, QA teams, and users to plan and
execute test processes and ensure functionality and user
acceptance.
Performs deployment verification on Production site(s).
Performs regression testing for each release (Pre and Post
release).
Assists with internal trainings for new features - 'Train the
Trainer'.
Assists product leads with writing user stories for new
features.
Assists product development and R&D with client focus groups on
features/topics, if needed.
Assists with product troubleshooting and triage, when required and
appropriate.
Prepares and posts defects/support requests. Manages through to
completion and release.
Supports others with new feature configurations and new project
rollouts, if appropriate.
Assists teams with technical assistance and clarifying
functionality for SOP (standard operating procedure)
documentation.
Creates and maintains complex power apps using "low code, no code"
tools adopted by IT teams.
Works with external and internal stakeholders to identify business
needs and develop product road maps.
Qualifications
Required / Desired Experience:
Bachelor's degree (Required).
7+ years of business analysis and/or product design experience.
Proven record of excellence in documenting, designing, and
delivering technical solutions.
Experience with wireframing/prototyping tools such as Axure RP or
Balsamiq suggested or ability to quickly learn.
Knowledge of Asana, JIRA, MS Project, and other project tracking
tools (Preferred).
Proficiency in MS Office products, including PowerPoint, Excel, and
Word.
Experience supervising and coaching other Technical Business
Analysts.
Prior Education field experience, experience with Education Data
Systems, or related experience (A Plus).
Required Skills:
Ability to lead and supervise others.
Ability to work collaboratively within a team and independently
(with peers, staff, clients, and leadership).
Ability to work efficiently and accurately so that tasks and
projects are completed on time and accurately.
Proven ability to take initiative and seek solutions.
Ability to develop a working knowledge of PCG products.
Strong analytical skills, including the ability to analyze,
organize, and present data.
Strong attention to detail.
Organization, planning, and time management skills.
Effective communication skills (presentation, facilitation, and
written).
Curious to learn multiple states, product, and program
functions.
Ability to build and maintain business relationships.
Ability to use sound judgment in completing tasks and when to seek
guidance from Product/ Technology Leads when needed.
Working Conditions:
Supervisory Responsibility:
All PCG people managers are expected to:
Delegate work across the team to achieve business results.
Motivate, engage, and retain team members.
Develop and grow high performing individuals and teams.
Remote Work Statement:
This position is a remote, work from home position. PCG is a
remote-friendly organization and is committed to creating a culture
where remote work remains a vital part of the company's success. To
be successful in a remote work role at PCG, you must:
be available during your set working hours
have a safe, private, and distraction-free environment in which to
complete your work, and
be able to give your full attention to the completion of your PCG
job duties
Some travel to the office or elsewhere may be required for team
meetings, client meetings, etc.
#REMOTE
#LI-REMOTE
#LI
#EDU
Compensation
Compensation for roles at Public Consulting Group varies depending
on a wide array of factors including, but not limited to, the
specific office location, role, skill set, and level of experience.
As required by applicable law, PCG provides the following
reasonable range of compensation for this role: $80,000 - $110,000
and a potential discretionary bonus of up to 10%. In addition, PCG
provides a range of benefits for this role, including medical and
dental care benefits, 401k, PTO, parental leave, bereavement
leave.
EEO Statement
Public Consulting Group is an Equal Opportunity Employer dedicated
to celebrating diversity and intentionally creating a culture of
inclusion. We believe that we work best when our employees feel
empowered and accepted, and that starts by honoring each of our
unique life experiences. At PCG, all aspects of employment
regarding recruitment, hiring, training, promotion, compensation,
benefits, transfers, layoffs, return from layoff, company-sponsored
training, education, and social and recreational programs are based
on merit, business needs, job requirements, and individual
qualifications. We do not discriminate on the basis of race, color,
religion or belief, national, social, or ethnic origin, sex, gender
identity and/or expression, age, physical, mental, or sensory
disability, sexual orientation, marital, civil union, or domestic
partnership status, past or present military service, citizenship
status, family medical history or genetic information, family or
parental status, or any other status protected under federal,
state, or local law. PCG will not tolerate discrimination or
harassment based on any of these characteristics. PCG believes in
health, equality, and prosperity for everyone so we can succeed in
changing the ways the public sector, including health, education,
technology and human services industries, work.
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Job Locations US
Posted Date 6 days ago (4/26/2024 4:03 PM)
Job ID 2024-10343
# of Openings 1
Category Operation Support
Type Regular Full-Time
Practice Area Education Services
Public Consulting Group is an equal opportunity employer. All
qualified applicants receive consideration for employment without
regard to race, color, religion, gender, national origin, age,
sexual orientation, gender identity, protected veteran status, or
status as a qualified individual with a disability. VEVRAA Federal
Contractor.
Keywords: Public Consulting Group, Lawrence , Supervisor, Technical Business Analysis - Education, IT / Software / Systems , Topeka, Kansas
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