Blood Collection Staff/Customer Service - Training Provided
Company: American Red Cross
Location: Lawrence
Posted on: April 17, 2024
Job Description:
Please use Google Chrome or Mozilla Firefox when accessing
Candidate Home.By joining the American Red Cross you will touch
millions of lives every year and experience the greatness of the
human spirit at its best. Are you ready to be part of the world's
largest humanitarian network?Join us-Where your Career is a Force
for Good!Job Description:Why Choose Us?As one of the nation's
premier humanitarian organizations, the American Red Cross is
dedicated to helping people in need throughout the United States
and, in association with other Red Cross networks, throughout the
world. When you join our team, you have a direct impact on a
meaningful mission, and you can help save lives every day. If you
share our passion for helping people, join us in this excellent
career opportunity. Work where your career is a force for good.We
are committed to the diversity of our workforce and to delivering
our programs and services in a culturally competent manner
reflecting the communities we serve. Our work environment is
collaborative, respectful, and inclusive with a focus on building
allyship and a culture of belonging that empowers all team members.
Come to learn, grow, and succeed while sharing your passion for
making a difference.The Red Cross supports a variety of cultural
and community resource groups for employees and volunteers. From
the Ability Network, our Asian American & Pacific Islander Resource
Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja
African American Resource Group, our Veterans+ Resource Group, and
the Women's Resource Group, these networks provide connections,
mentoring and help give voice to important concerns and opinions.At
the American Red Cross, your uniqueness can shine!WHAT YOU NEED TO
KNOW (Job Overview):When you join our team you will be utilizing
your healthcare and/or customer service skills to assist with every
step of the blood collection process. This includes collaborating
with your team to transport and setup equipment at the collection
sites in local communities, creating a welcoming and comfortable
environment for volunteer donors, and following all safety
procedures while collecting lifesaving blood donations that are
delivered to hospitals.The Red Cross offers paid phlebotomy
training with the ability to grow your healthcare skills and career
within the nation's top humanitarian organization. To learn more
about being a phlebotomist and the impact you can make in this
position, watch this short video: rdcrss.org/lifesavingroleWHERE
YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
- Take the time to personally connect with donors - listen to
their stories and help them understand how impactful their donation
is.
- Collaborate with your teammates to create a welcoming and
friendly environment so our volunteer donors feel comfortable
coming back again and again.
- Be detailed oriented all day, every day. This ensures that the
blood you collect meets goals, regulatory requirements and can be
safely transfused
- May drive Red Cross vehicles and you will work with the team to
setup and tear down equipment at the donation sites.Standard
Schedule:
- To best meet the needs of our donors and community, staff work
a variable schedule which may include early mornings, late nights,
weekends and holidays. Overnight travel may be required in some
locations.
- Schedule is provided 2-3 week in advance.Pay information:
- Starting rate $17.50hr. Pay may increase depending on
experience.
- This position is under a union contract.WHAT YOU NEED TO
SUCCEED (Minimum Qualifications):
- High school diploma or equivalent required
- Customer service experience and effective verbal communication
skills are required
- A current, valid driver's license with good driving record is
required.
- DOT certification may be required in some locations. If
required, must pass applicable DOT physical and related
requirements and be able to possess or obtain a medical
certification of at least one-year duration.
- Physical requirements may include the ability to lift up to 50
lbs., occasionally physically assisting donors experiencing an
adverse reaction, as well as pushing or pulling heavy weights up
and down ramps and stairs (potentially up to 250 lbs. in weight and
with up to 75-degree angles).
- Physical requirements may be performed in adverse weather
conditions. Ability to load and unload vehicles with or without
reasonable accommodations.
- Basic computer skills are required. Must be proficient with
Microsoft office applications.WHAT WILL GIVE YOU THE COMPETITIVE
EDGE (Preferred Qualifications):
- Prior healthcare or phlebotomy experience (CNA, MA, EMT
etc)
- Prior leadership experienceBENEFITS FOR YOU:We take care of
you, while you take care of others. As a mission-based
organization, we believe our team needs great support to do great
work. Our comprehensive benefits help you in balancing home and
work. With our resources and perks, you have amazing possibilities
at the American Red Cross to advance the learn.
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on FLSA status and
tenure
- Holidays: 11 paid holidays comprised of six core holidays and
five floating holidays
- 401K with match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- *Service Awards and recognitionApply now! Joining our team will
provide you with the opportunity to make a difference every day.The
American Red Cross is an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to sex, gender identity, sexual
orientation, race, color, religion, national origin, disability,
protected veteran status, age, or any other characteristic
protected by law.Interested in Volunteering?Life's emergencies
don't stop, and neither do American Red Cross volunteers, who
represent more than 90 percent of our workforce to help prevent and
alleviate human suffering. You can make a difference by
volunteering in a position that appeals to you and allows you to
use your unique skills and talents. The Red Cross relies on
generous volunteers who give their time and talent to help fulfill
our lifesaving mission.Visit redcross.org/volunteertoday to learn
more, including our most-needed volunteer positions.To view the
EEOC Summary of Rights, click here: Summary of Rights
Keywords: American Red Cross, Lawrence , Blood Collection Staff/Customer Service - Training Provided, Hospitality & Tourism , Lawrence, Kansas
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