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Customer Service Associate

Company: Capitol Federal
Location: Lawrence
Posted on: January 12, 2022

Job Description:

Capitol Federal - is looking for someone that is inspired by making a difference and wants a career in banking. For over 125 years, Capitol Federal has helped shape the future of banking in the Midwest and we believe that a great company starts with great people.As a Customer Service Associate you serve a valuable role in our branch by providing a positive first impression to customers through friendly and courteous service. This position is a great way to start a fulfilling career at Capitol Federal and can provide you with the skills you need for advancement within the bank.This is a Part-Time position working up to 32 hours a week. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences. This location is open Monday through Thursday from 8:30 AM - 5:30 PM, Friday from 8:30 AM to 6:00 PM and Saturday from 9:00 AM to noon.Customer Service Associates are Responsible For:Helping customers meet their financial goals by providing a positive first impression through friendly and courteous serviceProcessing customer transactionsActively support our customers by identifying customer needs and suggest banking products and services for their solutionCounting cash and balancing a drawerMaintaining bank and customer recordsQualities We Look For:Outgoing and a great attitude; able to talk with clients to build relationshipsTechnologically savvy; able to use multiple computer systemsAbility to adapt to changeIdeal Candidates Should Have:High School Diploma or equivalentAt least six months of experience in customer service; cash handling is preferredStrong attention to detailCapitol Federal Offers You:A career that provides opportunity for growthPersonal Time Off (PTO), start earning time off from day onePaid HolidaysComprehensive benefits package including: Health, Dental, Vision, Life Insurance, and moreRetirement contributions to a 401K and Employee Stock Ownership ProgramVolunteer opportunitiesTraining to receive the tools and resources to be successfulEmployee referral bonusesCapitol Federal's Interview Process:Submit an ApplicationPre-employment ScreeningsInterview with Human ResourcesManager InterviewSimilar Opportunities That May Be Available:Mail Operations Representative, Switchboard Operator, Call Center, or Records Management Specialist Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Capitol Federal, Lawrence , Customer Service Associate, Hospitality & Tourism , Lawrence, Kansas

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