Customer Service Associate

Company: Capitol Federal
Location: Lawrence
Posted on: January 6, 2022

Job Description:

Capitol Federal - is looking for someone that is inspired by making a difference and wants a career in banking. For over 125 years, Capitol Federal has helped shape the future of banking in the Midwest and we believe that a great company starts with great people.As a Customer Service Associate you serve a valuable role in our branch by providing a positive first impression to customers through friendly and courteous service. This position is a great way to start a fulfilling career at Capitol Federal and can provide you with the skills you need for advancement within the bank.This is a Part-Time position working up to 32 hours a week. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences. This location is open Monday through Thursday from 8:30 AM - 5:30 PM, Friday from 8:30 AM to 6:00 PM and Saturday from 9:00 AM to noon.Customer Service Associates are Responsible For:

• Helping customers meet their financial goals by providing a positive first impression through friendly and courteous service
• Processing customer transactions
• Actively support our customers by identifying customer needs and suggest banking products and services for their solution
• Counting cash and balancing a drawer
• Maintaining bank and customer records
  Qualities We Look For:
  • Outgoing and a great attitude; able to talk with clients to build relationships
  • Technologically savvy; able to use multiple computer systems
  • Ability to adapt to changeIdeal Candidates Should Have:
    • High School Diploma or equivalent
    • At least six months of experience in customer service; cash handling is preferred
    • Strong attention to detailCapitol Federal Offers You:
      • A career that provides opportunity for growth
      • Personal Time Off (PTO), start earning time off from day one
      • Paid Holidays
      • Comprehensive benefits package including: Health, Dental, Vision, Life Insurance, and more
      • Retirement contributions to a 401K and Employee Stock Ownership Program
      • Volunteer opportunities
      • Training to receive the tools and resources to be successful
      • Employee referral bonuses
        Capitol Federal's Interview Process:
        • Submit an Application
        • Pre-employment Screenings
        • Interview with Human Resources
        • Manager InterviewSimilar Opportunities That May Be Available:Mail Operations Representative, Switchboard Operator, Call Center, or Records Management Specialist

Keywords: Capitol Federal, Lawrence , Customer Service Associate, Hospitality & Tourism , Lawrence, Kansas