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Company: Grandstand Glassware + Apparel
Location: Lawrence
Posted on: June 9, 2019

Job Description:

The Account Manager at Grandstand Glassware + Apparel ("Grandstand") is responsible for managing an array of accounts and achieving sales targets from direct sales routes through the process of growing and developing existing clients. The Account Manager is also responsible for building relationships with new and existing clients.

Major Duties

  • Meet or exceed assigned quarterly and annual existing account objectives.
  • Expand relationships with existing customers by continuously proposing solutions that meet their objectives.

  • Develop new business establishing new distribution channels, explaining product potential to customers, and identifying possibilities for product improvements and new products.

  • Meet or exceed assigned quarterly and annual sales quotas.
  • Develop and recommend customer credit line terms.

  • Determine and recommend customer credit memo, if appropriate.

  • Travel to specific geographic locations to meet with existing accounts and prospect new accounts every four (4) to six (6) weeks.

  • Schedule a minimum of four (4) on-site key customer visits per year.
  • Oversee opportunities progression and leads through opportunity pipeline reports.

  • Recommend product lines by identifying new product opportunities, and/or product, packaging, and service changes, surveying consumer needs and trends, and tracking competitors.

  • Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to Sales Management.

  • Provide Sales Management with recap of promotional activities, business opportunities, results, trends and competitive information.
  • Provide input at weekly sales meetings regarding customer success, issues, opportunities, inquiries, products or requests received.

  • Provide solution or recommendation to address customer or company concerns or issues.
  • Represent and foster the company at industry trade shows, events and visits to customer locations.

  • Perform additional duties as assigned by Management.


    • Bachelor's degree in business, sales, marketing or relevant field preferred.

    • Knowledge of CRM and/or ERP software a plus.

    • Two (2) to four (4) years sales experience.

    • Knowledge of craft beverage industry a plus.

    • Exhibit a positive and professional attitude to establish and maintain effective working relationships.

    • Ability to effectively communicate, present information, and respond to questions, both verbal and written.

    • Ability to organize, multi-task and work in a fast-paced environment with an emphasis on accuracy and timeliness.

    • Ability to work independently and in team settings.

    • Ability to exercise good judgment with a strong attention to detail.

    • Ability to exhibit strong interpersonal communication skills and establish and maintain effective working relationships across all levels of Grandstand.

    • Demonstrated poise, tact, and diplomacy with the ability to handle information and situations.

    • Proficient with MS Office Applications, including Excel, Word, Outlook and PowerPoint; and CRM software. Experience with Mac preferred.

      Work Environment

      • Professional and deadline-oriented environment in an office setting.

      • Interaction with staff and customers.

      • Air and ground travel is required (25%).

Keywords: Grandstand Glassware + Apparel, Lawrence , SALES - ACCOUNT MANAGER, Executive , Lawrence, Kansas

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